This malware reinfection method can be used on any eCommerce platform that uses database fields to populate content on the shopping cart webpage. Reinfection of websites can be done with the following processes:
2. The trigger is executed every time a new order is made.
Regular scanning of webservers for malware is one recommended mitigation measure eCommerce websites can take to identify security vulnerabilities. Another recommended best practice is to check for malicious database triggers on eCommerce websites and subsequently remove these.
If you are in doubt, contact the SRM team who can arrange to run a check for you!
Ransomware – Could it be you?….
Complacency has always been the enemy of safety; in today’s world, we are all vulnerable!
The digital (cyber) environment may sometimes be opaque and difficult to understand, but it is a contested environment. If we seek to operate within it, and exploit its advantages, we must actively engage or expect to become a victim.
As I write a number of organisations worldwide, are reeling under the hammer of what appears to be a thoroughly industrialised Cyber Attack. Many of these affected organisations have (or claim) a reputation for strong governance. There is no-one, reading this, who doesn’t have actions that they should have taken or should be taking now.
Whilst it is tempting to view this sort of event as spectators, anyone reading this is unlikely to be invulnerable, whether we are part of an organisation or an individual. There are steps we should all be taking to reduce risk to ourselves or our organisations. We ignore these responsibilities at our peril.
Those who are responsible for the safety of organisations will have already taken actions to ensure that they are as safe as possible. This is part of baseline governance needed in today’s world and no organisation can claim to be competently run if it doesn’t have an effective Information or Cyber Security Management System. If you have one – you will probably know about it!
If you haven’t – then now is a good time to start – and if necessary get in touch with someone who can help you. (if you can’t think of anyone specific or are worried, www.srm-solutions.com is a good place to start!) There are a number of excellent schemes and established practices that you can use to raise the bar for attackers. If you have done nothing else yet – at least look at the Cyber Essentials Scheme as a first step.
If you don’t know who is responsible in your company – check – it could be you!
As individuals, however, we are still potential victims of attacks like this, but if we practice basic Cyber Hygiene we dramatically reduce the risks to ourselves and those around us.
Make sure our defences are strong:
Ensure our Anti Virus (even on a mac!), firewalls and software are all up to date and switched on.
Scan our systems with Anti Virus, and do this regularly when attacks are going on.
Stay alert to any suspicious emails, messages and don’t open anything suspicious. If someone sends you something suspicious. Contact them separately to check it is legitimate.
Check that we are using difficult to guess passwords, and that we are not exposing the password protecting our “crown jewels” on untrusted internet sites or unprotected devices.
Check our bank and card statements – Regularly!
Think it through from an attacker’s perspective.
Make sure we are resilient:
Ensure our information is backed and kept somewhere where it isn’t connected to the internet or our main system (e.g. a CD or a Backpack Drive).
Ensure we keep all backup data safe – and if possible encrypted. Ideally under lock and key.
Ensure that any critical information is held safely so that it will be available in the event that our main system is unavailable.
Make sure we know what to do if we are compromised:
Write down a simple plan – stick it on the fridge or the filing cabinet – somewhere we can find it!
Don’t pay ransoms – we shouldn’t need to!
Know who we are going to contact for further advice in emergency.
Don’t Assume – Check that you are as safe as you think you are. Do this periodically and when the risk rises:
Check our Backups are being taken (and that your drive is not full). Check that we can restore them and that they are not corrupted.
Check that you can access your critical data and files if your main system is down.
If you don’t know how to do any of this – learn now – these are basic survival skills! If you have friends or family members who may not be able to do this – it may be worth contacting them to check they are not exposing themselves inadvertently.
Whether we are acting as individuals or are responsible for the safety of an organisation, this is no longer something for someone else to do – we all have a part to play, and must play it to the best of our ability.
No breach too small – the ICO takes action against charities
In December 2016 the Information Commissioner’s Office (ICO) fined a historical society £400 after a laptop containing personal data was stolen while a member of staff was working away from the office. The data was not encrypted and contained details of donors and the artefacts they had gifted. The ICO investigation found ‘the organisation had no policies or procedures around homeworking, encryption and mobile devices which resulted in a breach of data protection law’. So, it is not just big business that needs to comply with data protection law. It applies to everyone, regardless of size or motive. In fact, some well-loved charities ran into trouble with the ICO this year.
In April 2017 an ICO report revealed that thirteen charities have been fined for non-compliance. The ICO is the independent authority set up to ‘uphold information rights in the public interest’. They have the power to take action when data rules are breached, regardless of scale.
Between 2015 and 2017 the ICO carried out an investigation into the practices of charity fundraising. The thirteen charities which were fined included Battersea Dogs’ and Cats’ Home, Cancer Research UK, Great Ormond Street Hospital, Macmillan Cancer Support, Oxfam, NSPCC, The Royal British Legion and Guide Dogs for the Blind Association. Fines ranged from £6,000 – £18,000 depending on the non-compliance identified. The breaches fell into three distinct areas:
Finding information about you, that you didn’t provide. The ICO asserts that the individual has the right to choose what personal information is provided. The practice of using external companies to find missing information or update out of date information is not permitted. Battersea Dogs’ Home received a £9,000 for using this approach in 740,181 cases between 2011 and 2015.
Sharing your details with other charities, no matter what the cause. It is common for some charities to exchange donor information. The practice of sharing donor information is not illegal but using an external organisation and not knowing with which other charities it is being shared is. Cancer Support UK was fined £16,000 for failing to follow data protection rules.
Ranking based on wealth. Some charities profile their donors based on wealth. External companies can also identify donors they believe charities should target because they are most likely to leave money in their wills. It is called legacy profiling. The Guide Dogs for the Blind Association was fined £15,000 for this and for sourcing information they did not have permission to access.
The important message is that it does not matter what size the organisation or whatever its status, the same rules apply. It is also worth noting that the rules regarding personal data will become significantly stricter when the General Data Protection Regulation (GDPR) becomes UK law in May 2018. To find out about your obligations and how to comply, including protecting personal information, see the ICO’s Data Protection Self Assessment Toolkit.